Wholesale Policy
Requirements:
- Minimum items must be met (Varies between products, most are 10+)
- To remain an active Xo Sisters Designs Wholesaler, you cannot claim any of my handmade items as HANDMADE by yourself. You do not need to give me credit. If you are wanting the items packaged they will have my logo on them and it will cost extra.
Rules:
- To protect you, as well as us, we do not allow any of our customers to sell or advertise goods for less than our Manufactured Suggested Retail Price, these prices are indicated on each item on our website and in our Facebook group. You may offer short term sales and promotions as we understand this is essential for marketing.
- Pictures may be used at your discretion.
- No returns allowed unless a clear and evident manufacturers defect, we must be notified of such issue within 5 business days of delivery. If we do not have a replacement available, we will issue you a refund to your method of payment. We encourage everyone to inspect their items upon receipt so we can help resolve as quickly as possible.
- We are not responsible for any packages (items) lost or damages during shipping. If you would like your items insured, please notify us upon placing your order. Any insurance claims on packages will need to be filed by the recipient.
- Turn Around Times: Pre-Sale items will vary by design. This can vary between 4-10 weeks, occasionally longer. This is due to the nature that all of my items are handmade by myself only. As well as depending on what you are ordering sometimes I will have to special order items.